Privacy Policy

Last updated: February 23, 2026

1. Introduction

LunimRank ("we", "us", "our") operates the lunimrank.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

  • Account registration: Full name, email address, and password when you create an account.
  • Business information: Business name, city, province, country, industry, and website URL when you add a business to your account.
  • Free scan: Business name, city, and industry when you run a free scan. Email address when you unlock full results.
  • Payment information: Payment details are processed directly by Stripe. We store your Stripe customer ID and subscription status but never your card number.

2.2 Information Collected Automatically

  • Analytics: If you consent to analytics cookies, we use Google Analytics 4 (GA4) to collect anonymized usage data including pages visited, session duration, and device type.
  • Authentication tokens: We store a JSON Web Token (JWT) in your browser's local storage to keep you logged in.
  • IP address: We log IP addresses for free scan rate limiting (maximum 3 scans per IP per day).

3. How We Use Your Information

  • To provide and maintain our AI visibility scanning services.
  • To send weekly email digests and visibility alerts (if you opt in via Settings).
  • To process payments and manage subscriptions via Stripe.
  • To improve our services through aggregated, anonymized analytics.
  • To enforce rate limits and prevent abuse.
  • To respond to your inquiries and provide customer support.

4. Data Retention

  • Account data: Retained for as long as your account is active. You may request deletion at any time.
  • Free scan data: Retained for 90 days, then automatically deleted.
  • Scan results and reports: Retained for the duration of your subscription. Data is deleted 30 days after account closure.
  • Analytics data: Google Analytics retains data according to their own privacy policy.

5. Cookies and Tracking

We use a cookie consent banner to obtain your permission before loading any non-essential cookies or tracking scripts.

  • Essential cookies: Authentication tokens stored in local storage. Required for the service to function.
  • Analytics cookies: Google Analytics 4 (GA4) cookies. Only loaded after you consent via our cookie banner.

You can withdraw consent at any time by clearing your browser's local storage or using your browser's cookie management settings.

6. Third-Party Services

We share data with the following third-party providers:

  • Stripe: Payment processing. See Stripe's Privacy Policy.
  • Google Analytics: Website analytics (with consent). See Google's Privacy Policy.
  • SendGrid: Transactional emails (weekly digests, alerts). See Twilio's Privacy Policy.
  • Sentry: Error monitoring and crash reporting. See Sentry's Privacy Policy.
  • AI engines (OpenAI, Google, Anthropic, Perplexity, DeepSeek, Grok, Google AIO): We send business-related prompts to AI engines to measure visibility. No personal user data is sent to these engines.

7. Your Rights

Depending on your jurisdiction (GDPR, CCPA, PIPEDA), you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request your data in a machine-readable format (CSV export available in your dashboard).
  • Opt-out: Unsubscribe from marketing emails via Settings or email footer links.

To exercise these rights, contact us at [email protected].

8. Data Security

We protect your data using industry-standard measures including HTTPS/TLS encryption in transit, encrypted data at rest (Google Cloud), JWT authentication, and role-based access controls. However, no method of electronic transmission or storage is 100% secure.

9. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: